Vishing simulation
Vishing simulation
for the call that sounds legitimate.
KeenSec vishing simulation calls employees with a realistic voice lure, such as an “IT helpdesk” asking for a login code.
- IVR-based calls
- Agentic AI voice calls
- Channel
- Voice calls
- Call types
- IVR-based and agentic AI voice
- Typical lures
- IT helpdesk, bank fraud desk, payroll, courier
- Follow-up
- Lesson and LMS assignment after the call
Two ways to call
IVR-based calls vs
agentic AI voice calls.
| IVR-based call | Agentic AI voice call | |
|---|---|---|
| How it sounds | Recorded or synthesised prompts, like an automated line | A natural voice that listens and replies in conversation |
| How people respond | Keypad presses, such as “press 1 to confirm” | Speaking, asking questions, pushing back |
| Best for | Large campaigns and the “automated bank alert” pattern | Realistic helpdesk, vendor or executive-assistant pretexts |
| What it measures | Who follows the prompts and enters digits | Who shares a code or details under live social pressure |
| Good first step? | Yes, simple to plan and explain | Yes, once people have seen the basics |
How it works
Script it, scope it,
call, then teach.
- 01
Script with AI Studio
Choose the pretext and the call type.
- 02
Agree the scope
Decide who is called, on which numbers, when, and what the caller may ask for.
- 03
Place the calls
KeenSec runs the IVR or agentic AI voice calls to the agreed list.
- 04
Teach and measure
People who share a code or press through get a short lesson afterwards, with LMS follow-up.
Questions buyers ask
Frequently asked questions.
What is a vishing simulation?
It is a safe, planned test phone call that imitates voice phishing. KeenSec records how people respond, such as sharing a code or pressing through prompts, and follows up with a short lesson.
What is the difference between IVR and agentic AI voice calls?
An IVR call plays prompts and listens for keypad presses. An agentic AI voice call holds a natural two-way conversation and adapts to what the person says, which is closer to a real social-engineering call.
Is it appropriate to run voice simulations on employees?
Yes, when it is scoped and agreed in advance. Most teams align with HR and legal, call work numbers during working hours and explain the purpose openly afterwards.
Let’s connect the dots
Rehearse the call
before the real one comes.
Bring your awareness program, your reporting workflow, or the question your current metrics cannot answer.
Book a demo